Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: September 3, 2025
LUMENA by OMNIYAT ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our commercial property development project.
By using our website or services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.
To provide information about LUMENA, schedule viewings, process inquiries, and facilitate property investment opportunities.
To respond to your inquiries, send updates about the project, and provide customer support services.
To send promotional materials, newsletters, and exclusive previews (only with your consent).
To analyze website usage, improve our services, and enhance user experience.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Third-party vendors who assist us in operating our website and conducting business.
When required by law, regulation, or legal process.
In connection with mergers, acquisitions, or asset sales.
To protect our rights, property, safety, or that of our users.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
SSL/TLS encryption for data transmission
Restricted access to authorized personnel only
Protected servers and regular security audits
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Required for website functionality and cannot be disabled.
Help us understand how visitors interact with our website.
Used to deliver relevant advertisements and track campaign effectiveness.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
As LUMENA operates in Dubai, United Arab Emirates, your information may be transferred to and processed in the UAE. We ensure that any international transfers comply with applicable data protection laws and maintain adequate safeguards for your personal information.
We adhere to international best practices for data protection and privacy, ensuring your information is handled with the same level of care regardless of where it is processed.
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:
We aim to respond to all privacy inquiries within 30 days.
Your privacy matters to us, and we take all inquiries seriously.
Our team is here to help you understand how we protect your information.